Frequently Asked Questions

Email Clean Up
Personal Responsibility
Each Company E-mail user is responsible for removing any personal/Non Business Related email from their Company email box. The following items need to be deleted from your Company e-mail account,

1. Junk Mail
   1. Check your junk mail folder daily, any email located in that folder that is not junk mail follow the attached procedure
      1. Right Click on that e-mail
      2. Go to Junk Mail menu
      3. Select Mark as Not Junk Mail
   2. After removing all good email from the junk mail folder delete all other items in the junk mail
      1. Right Click on the Junk Mail Folder
      2. Select Empty Junk Mail Folder
      3. When prompted to Permanently Delete the Junk Mail select Yes
2. Deleted Items
   1. Right Click on the Deleted Items Folder
   2. Select Empty Deleted Items Folder
   3. When prompted to Permanently Delete the Deleted Items select Yes
3. Sent Items
   1. Open the Sent Items
   2. Delete all items that are older than 1 Month except if is Business Critical
4. Personal Email
   1. Delete all personnel /Non Business related email.
5. Jokes with Attachments
   1. Delete all Jokes /Non Business related email.